Technology, operations, and execution, in one partner.
Four service lines built to help organizations deploy, operate, and scale across Africa, from contact centres to field data collection to full project delivery.
Business Process Outsourcing
Staff & OperateComprehensive outsourcing solutions designed to improve efficiency and customer experience.
Customer Support Services
Multilingual customer support across phone, email, and chat, staffed by trained, managed teams.
Technical Support
Tiered technical support handling troubleshooting, escalations, and product guidance.
Contact Centre Operations
Full contact centre management, from staffing to quality monitoring to performance reporting.
Back Office Processing
Document processing, data entry, and administrative support at scale.
Service Desk Management
Centralized service desk operations for internal and external support requests.
Workforce Management
Scheduling, capacity planning, and staffing strategy to match real demand.
Quality Assurance & Reporting
Structured QA programs and transparent reporting on every engagement.
Technology Solutions
Build & ModernizeDelivering modern technology infrastructure and digital transformation support.
IT Infrastructure Deployment
End-to-end setup of IT infrastructure for new and expanding operations.
Managed IT Services
Ongoing monitoring, maintenance, and support for your technology environment.
Systems Integration
Connecting platforms and tools so data and workflows move cleanly between them.
Network & Connectivity Solutions
Reliable network design and connectivity for distributed operations.
Device Provisioning & Support
Hardware procurement, configuration, and ongoing device support.
Technology Consulting
Practical guidance on technology decisions aligned to your operational goals.
Software Development
Custom application development and software engineering services tailored to your business needs.
Digital Transformation Projects
End-to-end support for modernization initiatives, from planning through rollout.
Field & Data Operations
Collect & VerifyManaging large-scale field operations and data collection projects.
Geospatial Data Collection
Field teams capturing location-based data with accuracy and traceability.
Digital Mapping Projects
Large-scale mapping initiatives supporting navigation and location services.
Street View Operations
Panoramic imagery capture programs, from route planning to fleet deployment.
Survey Administration
Designing and fielding surveys across distributed populations.
Research Field Operations
On-the-ground research execution, from recruitment through reporting.
Data Verification & Validation
Rigorous checks to ensure field-collected data is accurate and usable.
Quality Assurance Programs
Ongoing QA frameworks that keep field operations consistent at scale.
Project Implementation & Managed Services
Deliver & GovernProviding end-to-end project execution and operational support.
Project Management Office (PMO)
Structured project governance across scope, schedule, and budget.
Contact Centre Setup & Deployment
Full setup of new contact centre facilities, from design through go-live.
Facility Setup & Operations
Site selection, build-out, and ongoing operational management.
Vendor Management
Coordinating third-party vendors so delivery stays on schedule.
Recruitment & Staffing
Sourcing and onboarding the right people for your project requirements.
Operational Governance
Clear frameworks for decision-making, escalation, and accountability.
Performance Monitoring & Reporting
Ongoing visibility into delivery performance against agreed targets.
Delivered across nine countries.
Our teams are on the ground, familiar with local regulations, infrastructure, and operating conditions.
United States
Ghana
Kenya
Madagascar
Tanzania
Nigeria
Rwanda
South Africa
MoroccoReady to scale your operations?
Tell us which service you're interested in, and we'll put together a plan that fits your timeline.
Get in touch